POLICY 1) All the shoes are 100%??authentic, brand new condition and come with original box, otherwise noted. (2) All the shoes will be shipped by UNITED STATES POSTAL SERVICES with TRACKING NUMBER. (3) Length of the shipping time is estimated, US custom may hold the import packages for inspection and custom duty tax may be applied, for which we WILL NOT liable.(4) We WILL NOT be liable for the loss of package(s). In the unlikely event of loss we will do our best to retrace the package(s). EXCHANGE / RETURN(1) We DO NOT OFFER ANY REFUND, on items unless current stocks are sold out.??(2) If you intend to exchange or return any merchandise, please E-MAIL US in advance so that arrangements can be made.??(3) All intended exchange and returns MUST BE NOTIFIED WITHIN 7 DAYS after the merchandise was received.??(4) Buyer is responsible for??ALL THE SHIPPING CHARGES for returns or exchanges. (5) All the exchanges and returns MUST BE IN PREFECT CONDITION with ORIGINAL BOX.??(6) We offer the possibility to exchange or return BUT reserve the right to deny exchange or return if ANY of the listed condition are UNFULFILLED.??If you have any questions , please feel free to write email to us .